Q. How do I register for membership?
A. If you are a graduate of HBS and reside or work in or around Eastern Ontario or the Outaouis, you are automatically a member of the HBS Club of Ottawa. Unlike many clubs, we prefer to be inclusive with respect to our membership and so. instead of charging a membership fee, we adopt a "pay-as-you-use" policy where Members only pay for the events they actually attend.

However, keeping track of HBS graduates is harder than it may seem, and so to help us in that regard, please use the online tools to keep your contact information up-to-date on this website - it's fast, easy and convenient for everybody concerned.

Q. How do I login to the website?
A. For HBS Alumni/ae Members, your LEFA e-mail address and password will automatically grant you access to our site. If you have any trouble logging in, please send us an e-mail.  For other non-HBS Associate Members, you will be assigned a User ID and Password when you initially regster to become an Associate Member.

Q. Why do my User ID and Password not work?
A. Your user name is your LEFA e-mail address (e.g., hsimpson@mba2002.hbs.edu) or other assigned User ID/Password combination. If you can't remember your password, click on the ''Forgot your password'' link on the log-in page and we'll send it to the email address you used to register for this website. Please note that some users may not initially appear to receive our email due to the spam settings for your account as established by certain internet providers; in such cases, please check your "spam" or "bulk" mail folder for our email with your new password.

Q. How can I update my profile?
A. Once you have logged in initially using your LEFA and password, or other assigned User ID/Password combination, you can access your account information by clicking on the My Account link at the top of the page.

Q. How do I register for an event?
A. Click on the event listing, and follow the simple steps to register online. Some of our events are free, so you will only need to submit your name. Some events require payment, and so you'll need to provide us with your credit card and billing information. Our site uses the highest level of SSL encryption and we don't keep your credit card information on file, so there is no need to worry about fraud.

Q. How can I change my user ID, password, and e-mail address?
A. Click on the My Account link at the top of the page and change any information that you'd like.

Q. How do I print a receipt for tax or reimbursement purposes?
A. Click on the My Account link at the top of the page and click on the "My Orders" tab. There, you will see an archived list of everything that you've ever purchased through this site, and you can print any item you may choose.

Q. How do I change my RSVP guest list for an event?
A.- 1. Click on the My Account link at the top of the page.
   - 2. Choose the "Edit my RSVP list" and click the "go" button.
   - 3. Change any information that you'd like.

Q. Why are all of the events listed as "All Sales are Final"?
A. We are a volunteer-run organization with no professional administrative help. As such, we book all events and venues, as well as process all refunds ourselves. At most venues, we are obligated to a minimum attendance guarantee, otherwise, we may lose our deposit. In most cases, if you're unable to attend an event, you can have someone go in your place. Simply change the name on your RSVP (see above).

Q. Something doesn't seem to be working...what should I do?
A. If something is not working properly, please send an email to our Webmaster.